About us

Information is one of the most important assets of a business today. ecom360 GmbH enables small and medium-sized enterprises to use it safely. From consulting to competent support, we offer all-around reliable IT services.

We advise on information security and develop integrated IT security concepts. We implement these together with you – in small steps or in larger projects - in a sustainable and reliable way.

Information security is first and foremost to us - also in IT service management. We operate and administer IT systems which must meet considerable demands on confidentiality, integrity and availability.

Profit from our experience and high level of security: ecom360 GmbH had an Information Security Management System (ISMS), which was certified by TÜV Hessen in accordance with ISO/IEC 27001:2013. Your IT systems and data are in safe hands with us.

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IT Service Management

IT systems must operate reliably, as they are the basis for every business activity. No business can afford downtime and loss of data. An in-house IT support for small and medium-size enterprises, however, requires excessive resources or efforts to run effectively. Trust ecom360 - we handle the management and operation of your IT systems for you.

Based on sophisticated monitoring and ticketing systems we secure the functioning of your IT – even without being on-site. We have many years of experience in error analysis of complex application systems and are oriented towards Best Practices and Standards (e.g. ITIL ®, ISO/IEC 20000). We make sure malfunctions, problems and incidents are dealt with swiftly and competently.

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Security consulting

Businesses are aware of the importance to protect information. At the same time, however, there is often a lack of a consistent IT security concept. Use our experience for the security of your information and assets. We advise on all aspects with regard to information security. Together with you we create a reliable Information Security Management System and implement it step by step. We carry out internal audits and maturity assessments, develop IT security concepts, define policies and implement controls.

Does your IT meet legal, official and regulatory requirements? We assess your IT compliance and data protection in your business competently and reliably. We provide comprehensive advice on the implementation of the requirements. We also support customers in concession processes (e.g. license applications). As competent consultants for all aspects of information security we support the tendering or licensing process. Together we make sure that your business meets the regulatory requirements of the supervisory authorities.

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ecom360° Remote Maintenance

In order to start remote maintenance, please download the following file.
For further questions please contact us.

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